These terms govern your use of the LA Media Group Dashboard (the “Service”), provided by LA Media Group LLC, a Florida limited liability company (“LA Media Group,” “we,” “us”), of 2115 Hollywood Blvd, #300, Hollywood, FL 33020. By using the Service you agree to them.
Access is by invitation only. There is no public sign-up: an account exists because LA Media Group or an owner at your business created it. You are responsible for keeping your login details secure and for what is done under your account. Tell us promptly if you believe someone else has access.
The Service is a marketing and client-management dashboard. Depending on your plan it may include your website, contacts, appointments and online booking, reviews, forms, a website chat widget, a sales pipeline, message templates and business listings. We add and improve features over time, and we may change or retire parts of the Service — where a change removes something you rely on, we will tell you first.
Everything you put into the Service, and everything your own customers give you through it, belongs to you. We hold it on your behalf in order to run the Service, and we do not sell it or use it to market to your customers. You can export it or ask us to delete it at any time — see Deleting your data.
You may connect accounts you control — for example a Google Business Profile, a Facebook Page, a Google Calendar or a Stripe account. When you do, you authorise us to access only what that connection needs in order to provide the feature you switched on, and you confirm you are entitled to grant that access.
Those services are run by their own providers under their own terms, and we do not control them. You can disconnect any of them at any time from within the Service. What we access, and what we do not, is set out in our Privacy Policy.
There are two separate things: your monthly subscription, which covers your plan, and a prepaid balance used only for pay-per-use extras such as text messages and phone numbers. The prepaid balance exists so per-use costs are never a surprise on an invoice.
Subscriptions bill monthly in advance. Adding a product mid-cycle is charged pro-rata at the time you add it. If you remove a product you keep it until the end of the period you have already paid for, and it is simply absent from the next invoice — we do not issue pro-rata refunds. Prepaid balance top-ups are non-refundable but do not expire.
If a payment fails we will tell you and keep the Service running while we retry. Continued non-payment may lead to suspension, and features that depend on a live balance — such as a rented phone number — can be released. We warn you before that happens.
We work to keep the Service available and we rely on third-party infrastructure to do it. We do not promise uninterrupted or error-free operation, and we may take the Service down for maintenance. The Service is provided “as is” without warranties of any kind to the fullest extent the law allows.
You may stop using the Service at any time; tell us and we will close your account at the end of your current billing period. We may suspend or close an account for non-payment, for a breach of these terms, or where continuing would put us or others at legal risk.
When an account closes we keep your data for a short period so it can be restored if you return, then delete it. Ask us and we will delete it immediately instead. We keep the minimum billing records the law requires.
To the fullest extent permitted by law, LA Media Group is not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill. Our total liability arising out of the Service is limited to the amount you paid us for it in the twelve months before the claim.
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The courts of Broward County, Florida have exclusive jurisdiction.
We may update these terms. Where a change materially affects you we will give reasonable notice, and the date at the top of this page always shows when it last changed. Continuing to use the Service after a change means you accept it.
info@lamediagrp.com or (954) 800-8383. See also our Privacy Policy and Deleting your data.